New centre manager at Clarendon Square Shopping Centre

8th November 2018

Clarendon Square Shopping Centre has welcomed a new manager who pledges to continue the great work in positioning the venue as a family destination, with a strong mix of retailers and exciting community-focused initiatives and events.

Sophie Stephenson joined the Clarendon Square management team last month following five successful years as Deputy Centre Manager at Crossgates Shopping Centre in Leeds, West Yorkshire. With her experience in the shopping centre industry and an extensive marketing background, she plans on elevating the centre’s offering further.

She says she has been bowled over by the town’s close-knit community. “This is my fifth week at Clarendon Square and it’s been brilliant” said Sophie. “My focus is on finding out what encourages our customers to keep coming back and trying to deliver on that, and I’ve also been speaking with retailers to find out what their priorities are.

“Chatting to people who come here is incredibly important as I want to be able to cater to as many of our visitors’ needs and requests as possible and the same goes for our tenants, too. It’s a pleasure getting to know people – everyone has been so welcoming.”

Over the next 12 months, a key part of her vision includes continually showcasing the range of retailer products available at the centre, putting on an exciting programme of free, family events and providing a safe and clean environment for people to shop, which will help keep attracting regular and new visitors.

She continued: “People enjoy coming to Clarendon Square as it’s the perfect setting for meeting friends and family for a coffee and picking up the bits they need for the week ahead. The centre also offers the added benefit of shelter when the heavens do open unexpectedly!
“The general feedback I’ve been receiving is that the centre is a real part of the community and the public want to see it flourish, and I’m really looking forward to exploring some brilliant opportunities with the local community and seeing what the future holds.

Not only is the post at Clarendon Square a new beginning for Sophie, she is soon to relocate to the Manchester area with her husband Matt and two young boys. “I’ve been learning more about Hyde and we’re a football-obsessed family, so we’ll try and go and see Hyde FC soon and hopefully achieve a win.”